Privacy Policy

At Calgary Senior Living, we recognize that finding the right care for a loved one involves sharing sensitive personal information. We are committed to protecting your privacy and ensuring that your data is handled with transparency, security, and respect in accordance with Alberta's Personal Information Protection Act (PIPA).

1. Information We Collect

To provide our free advisory services, we collect the following information through our website quiz, contact forms, and phone consultations:

• Contact Information: Name, phone number, and email address.
• Care Preferences: Type of care required (for example Assisted Living or Memory Care), preferred Calgary quadrants or neighbourhoods, and budget ranges.
• Care Needs: General information regarding the level of assistance required for daily living activities.

2. How We Use Your Information

Your information is used exclusively to:

• Match you with senior living communities in Calgary and surrounding areas that meet your specific needs.
• Facilitate introductions and tour bookings with matched communities.
• Provide you with our free Calgary Senior Living Guide and relevant local resources.
• Improve our directory services and website user experience.

3. Disclosure of Information (Who Sees Your Data)

To fulfill our service to you, we may share your care preferences and contact details with the sales and admissions teams of retirement communities you have been matched with.

We do not sell, rent, or lease our lead lists to third-party marketing companies.

Information is only shared with verified Calgary-area service providers for the express purpose of helping you find senior living solutions.

4. Data Storage and Security

Your data is stored securely on servers provided by Hostinger. We employ industry-standard technical safeguards, including SSL/TLS encryption, to protect your data during transmission and storage.

Data Residency: Please be aware that while we operate in Calgary, Alberta, your data may be processed on servers located outside of Canada. By using our service, you consent to this processing.

5. Your Rights and Choice

Under PIPA, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate information.
• Withdrawal of Consent: You may withdraw your consent for us to use your data at any time. To do so, please contact us at info@calgaryseniorliving.com.
• Deletion: Request that we delete your personal information from our records once your search is complete.

6. Disclaimer on Health Information

Calgary Senior Living is an independent directory and advisory service. We are not a healthcare provider, and we are not affiliated with Alberta Health Services (AHS). We do not collect or store official medical records or diagnostic or treatment information.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact our Privacy Officer:

Calgary Senior Living
Calgary, Alberta
Email: info@calgaryseniorliving.com
Phone: (587) 575-1991