Privacy Policy

Calgary Senior Living is a Canadian digital directory and lead-generation platform that helps families connect with senior living communities and care providers. We are committed to handling personal information transparently and responsibly in accordance with applicable Canadian privacy laws, including PIPEDA and Alberta privacy requirements where applicable.

1. Information We Collect

We may collect contact details, preferred location, budget range, care preferences, move-in timeline, notes submitted through forms, and general information about a senior’s support needs. This may include sensitive family or care-related information that you choose to provide through our Find My Match quiz, contact forms, tour requests, phone calls, or emails.

2. Consent to Collect and Share Information

By submitting a form on this website, you consent to our collection of this information and explicitly authorize us to share these details with select senior living providers in our network to facilitate your search.

Our lead forms include a mandatory, un-ticked consent checkbox. Submissions should not proceed unless consent is actively given.

3. How We Use Your Information

• To respond to your inquiry and provide senior living guidance.
• To match your preferences with relevant communities or care providers.
• To facilitate introductions, availability checks, tour requests, and follow-up conversations.
• To improve our directory, website experience, and lead-management process.

4. Disclosure to Providers

We may share your submitted details with selected senior living communities, home care providers, or related service providers where doing so helps facilitate your search. We do not sell unrelated marketing lists.

5. Commercial Relationships

Our service is 100% free to families. We receive financial compensation from participating senior living communities and care providers via referral fees or advertising sponsorships when a placement is successfully made.

6. Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No website, email system, CRM, or hosting environment can be guaranteed completely secure. We retain information only as long as reasonably necessary for the purposes described here, unless a longer period is required or permitted by law.

7. Access, Correction, and Withdrawal of Consent

You may request access to your personal information, ask for corrections, or withdraw consent for future use and disclosure by contacting us. Withdrawal of consent may limit our ability to help with your senior living search.

8. Cookies and Website Tracking

We use essential cookies needed for website functions and may use optional analytics or marketing cookies only according to the preferences you choose in our cookie consent popup. You may actively Accept, Reject, or Customize optional cookies. Essential cookies cannot be disabled because they support basic site security, form function, and preference storage.

You can change your cookie preferences at any time by selecting Cookie Preferences in the website footer.

9. Not Medical Records

Calgary Senior Living is not a healthcare provider and does not collect official medical records. Please do not submit full medical charts, diagnostic reports, or highly detailed clinical records through website forms.

10. Contact

Calgary Senior Living
Calgary, Alberta
Email: info@calgaryseniorliving.com
Phone: (587) 575-1991